Payment Terms

Payment Terms

1. VAT Exemption:
   • For clients within the European Union:
     You must provide a valid intra-community VAT number to benefit from VAT exemption.
   • For clients outside of Europe:
     Shipments are made exclusively through a freight forwarder, in accordance with applicable regulations, to allow VAT exemption.
   • Private individuals are not eligible for VAT exemption.

Conclusion:

No VAT exemption will be granted if this procedure is not followed correctly. These steps are essential to ensure compliance with current tax regulations. VAT-related information must be provided upfront, and complete data validation is required for any exemption. For any further inquiries, our team is available to assist you throughout the process.

Your satisfaction is our priority.

2. Product Availability:
   Before any payment is made, we confirm the actual availability of the requested product or service. Once confirmed, a detailed quote is sent to the client for approval. This ensures the product or service will be delivered within the agreed timeframe.

3. Awaiting Quote and Warranty Conditions:
   Once the quote is received, it is essential that the client approves it before proceeding with payment. This quote includes:
   • Specifications of the product or service.
   • Associated costs, including price, transport, and shipping insurance.
   • Estimated delivery or execution timelines.
   • Warranty conditions, specifying duration, scope, and any potential exclusions.

These elements provide optimal transparency before any transaction.

4. Bank Transfer Payments:
   For amounts greater than 150 euros, payments are made exclusively via bank transfer. This payment method ensures maximum security and traceability.

5. Warranties:
   All products and services provided are covered by the warranties specified in the quote. If any issues or defects arise during the coverage period, we assist our clients in managing their warranty claims.

6. Flexibility and Support:
   For any specific questions or needs regarding payment terms, transport costs, or warranties, our team is available to provide tailored solutions and support.

These terms ensure transparent management, compliance with regulations, and a focus on customer satisfaction.